Asharami Synergy, a leading provider of Aviation Turbine Kerosene (ATK) in Nigeria, recently concluded its 2025 Aviation Customer Forum in Lagos, reaffirming its dedication to innovation, collaborative partnerships, and unparalleled service excellence within the aviation fueling sector. The forum served as a strategic platform for engaging with key stakeholders, including local, regional, and international airline carriers, to discuss critical industry developments, gather valuable feedback, and reinforce Asharami’s commitment to customer-centric solutions. The central theme, “Customer-Centric Fuelling: Meeting the Evolving Needs of Airlines,” underscores Asharami’s focus on tailoring its services to meet the dynamic and ever-changing demands of the aviation industry.
The forum provided a crucial opportunity for Asharami to showcase its operational strengths and technological advancements. Nomnso Dike, CEO of Asharami Synergy, emphasized the company’s “gold standard operations,” underpinned by state-of-the-art infrastructure, including modern storage facilities, advanced bowsers, automated terminals, and cutting-edge digital fueling systems. These investments, coupled with ISO certifications for quality, safety, health, and environmental management, demonstrate Asharami’s unwavering commitment to operational excellence and responsible energy practices. Dike highlighted the importance of precision and reliability in aviation fueling, particularly given the high volume of air passengers processed annually in Nigeria, exceeding 16 million. This necessitates seamless and efficient fueling logistics to ensure the smooth operation of the aviation sector.
The emphasis on customer feedback was a key component of the forum. Dike explained that the forum provided a vital platform for customers and partners to share their perspectives on market trends and offer insights, which are instrumental in shaping Asharami’s pursuit of exceptional and customized service delivery. This collaborative approach allows Asharami to remain agile and responsive to the evolving needs of its clientele, ensuring it continues to deliver value and exceed customer expectations. The forum’s success lies in its ability to foster open communication and strengthen relationships between Asharami and its valued customers, creating a collaborative ecosystem that benefits all stakeholders.
The forum’s attendees, which included representatives from various airlines, praised Asharami’s responsiveness and technologically advanced systems. This positive feedback reflects the company’s successful implementation of customer-centric strategies and its investment in cutting-edge technologies. The forum served as a testament to Asharami’s dedication to providing reliable and efficient fueling solutions, further solidifying its position as a leading aviation fuel supplier in Nigeria. The positive response from participants highlights the effectiveness of open dialogue and collaborative engagement in driving improvements and ensuring customer satisfaction.
Foluso Sobanjo, Head, Downstream Africa at Sahara Group, Asharami’s parent company, reinforced the importance of the forum in gaining invaluable feedback from customers. This feedback, he explained, plays a pivotal role in keeping Asharami at the forefront of the industry and driving continuous improvement. He emphasized that innovation is not merely a feature but rather the operating system at Sahara Group. This commitment to innovation allows the company to stay aligned with stakeholder expectations, enhance long-term value creation, and uphold its responsibility to provide energy solutions sustainably.
In conclusion, the 2025 Asharami Synergy Aviation Customer Forum served as a significant milestone in the company’s ongoing commitment to customer-centricity, innovation, and operational excellence. The forum facilitated open dialogue, fostered collaboration, and gathered valuable insights from key stakeholders, enabling Asharami to better understand and address the evolving needs of the aviation industry. By leveraging advanced technologies, investing in robust infrastructure, and prioritizing customer feedback, Asharami continues to strengthen its position as a reliable and innovative aviation fuel supplier in Nigeria. The company’s dedication to responsible energy practices and its focus on long-term value creation further solidify its commitment to the sustainable growth and development of the aviation sector.
