The Government of Liberia has taken decisive actions to address serious payroll fraud issues within its Mobile Money system, which was initially introduced to facilitate salary payments for government employees. President Joseph Nyuma Boakai’s administration launched this system in response to the banking challenges faced by employees, particularly those in rural areas. The strategy involved disbursing salaries partially in Liberian dollars and partially in United States dollars through mobile platforms, aiming to improve access to salary payments for government workers. However, recent findings from the Civil Service Agency (CSA) have exposed significant discrepancies and fraudulent activities linked to this payment method, leading to urgent measures being implemented to close these channels nationwide.

The CSA’s investigation, led by its head Josiah Joekai, revealed that serious irregularities occurred in the Mobile Money salary payments. Data indicated that multiple government employees received portions of their salaries through mobile money, with substantial figures in both Liberian and U.S. currencies involved. Specifically, the CSA found that out of nearly 4,738 transactions associated with these payments, only approximately 3,884 transactions were consistent with names listed on the official payroll. This discrepancy raised alarm, prompting further scrutiny into how salary disbursements were managed and leading to the ultimate decision to end mobile money-based salary payments.

Concern escalated as the CSA identified 223 individuals whose names appeared in the Mobile Money transactions but were not included in the official government payroll records. Such findings suggested that these “phantom” employees might be exploiting the system, resulting in substantial financial implications for the government. The investigations established that a select group of seven agents and businesses engaged in suspicious transactions, collectively receiving significant amounts of money annually through this fraudulent scheme. The scale and nature of the fraud highlighted fundamental flaws in the payroll system, indicating a critical need for swift corrective actions.

In light of the troubling evidence presented, the CSA convened a press conference on October 1, 2024, to announce the immediate closure of all mobile money salary payment channels for government employees. This measure was taken to safeguard public funds and eliminate opportunities for fraudulent activities. The CSA expressed gratitude towards the two telecom companies involved, LoneStar Cell MTN and Orange Liberia, for their cooperation in investigating these issues, highlighting the importance of collaboration between government bodies and private sector entities in fighting corruption.

The CSA’s leadership underscored the seriousness of the situation, not only regarding financial losses but also in terms of ensuring the integrity of the government’s payroll system. They acknowledged that individuals not officially employed by the government were manipulating the system, thereby violating the trust of public service operations. This revelation has set the stage for a larger dialogue about accountability, transparency, and the need for comprehensive reforms in public sector payroll management.

Ultimately, the sudden closure of mobile money salary payments marks a significant turning point in Liberia’s efforts to clamp down on corruption and secure better financial practices. As the government navigates these challenges, the overarching goal remains ensuring that salaries are disbursed accurately and ethically while restoring confidence in public sector financial operations. Moving forward, the CSA plans to implement a more robust system for monitoring and managing government payrolls, which will be essential in preventing similar issues from arising in the future.

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