The Ghana Interbank Payments and Settlement Systems (GhIPSS) has recently made significant additions to its leadership team through the appointments of Clemencia Lila Tetteh as the new Head of Corporate Affairs and Communications, and Ebow Nyamekye Allen-Koufie as the new Head of Human Resource and Administration. These decisions are a part of GhIPSS’s goal to enhance its operational effectiveness and maintain its position as a leading provider of interoperable payment systems for both banks and non-bank financial institutions in Ghana. This strategic move highlights the importance of capable leadership in guiding the organization as it navigates the complexities of modern payment systems and strives to meet the demands of an evolving financial landscape.
Clemencia Tetteh is expected to take charge of various strategic components within GhIPSS, such as overseeing corporate communications, stakeholder engagement, and media relations, among others. Her role will become crucial in managing the organization’s reputation and ensuring transparent communication with all stakeholders, including journalists, analysts, and the public. She aims to implement a comprehensive Corporate Affairs and Communication strategy, leveraging her decades of experience in enhancing brand visibility and public perception. Clemencia’s responsibilities will also involve engaging with government and regulatory bodies, ensuring that GhIPSS stays compliant while effectively addressing relevant issues that can affect its operations and stakeholder relations.
Ebow Nyamekye Allen-Koufie brings over 15 years of specialization in human resources to his new role, focused on implementing effective HR strategies that support the institution’s growth. His responsibilities will encompass talent management, employee engagement, and leadership development, all aimed at creating an environment conducive to employee performance and satisfaction. By tailoring HR strategies to meet the organization’s objectives, Ebow is expected to foster a workforce capable of driving GhIPSS’s mission forward. He will also oversee administrative operations, ensuring efficiency as the institution scales its operations in response to increasing demands.
Ebow’s extensive experience in the banking sector, coupled with his qualifications, positions him as a strategic HR leader capable of aligning people strategies with organizational goals. His previous roles at reputable institutions like ProCredit Savings and Loans and Deloitte, along with his educational background—holding a Senior HR Professional certification and an Executive MBA—equipped him for a role that requires expertise in navigating complex workforce dynamics. He aims to address key challenges within human resources, facilitating talent development and driving a culture of high performance that will ultimately benefit GhIPSS.
On the other hand, Clemencia Tetteh comes to the table with a wealth of knowledge in communications, with her career spanning over 25 years across various sectors, including media and banking. Her previous experiences managing communications for notable organizations have honed her skills in crafting narratives that resonate with diverse audiences and navigating crisis communications effectively. Clemencia’s educational credentials, including an MBA and further specialization in consumer marketing, enhance her capability to handle the multifaceted communications landscape of GhIPSS, ensuring the organization maintains a positive and impactful presence in the sector.
Together, Clemencia and Ebow represent a significant investment in the leadership capabilities of GhIPSS, focusing on strengthening both corporate communication and human resources. Their combined expertise is anticipated to bolster GhIPSS’s operational framework, ultimately improving its service delivery and stakeholder relations. As they embark on their new roles, both leaders will be instrumental in driving forward the strategic objectives of GhIPSS, ensuring that it continues to innovate and lead in the financial payments space in Ghana and beyond.