The Ghana Tourism Authority (GTA) has taken decisive action to uphold licensing regulations and ensure quality standards within the hospitality sector by closing down Nene Ekpeku Lodge, popularly known as Onuma View, in Somanya, Eastern Region. This enforcement action underscores the GTA’s commitment to safeguarding the interests of patrons, maintaining safety standards, and bolstering the credibility of Ghana’s burgeoning tourism and hospitality industry. The closure, which followed repeated warnings and notices issued to the lodge’s management, highlights the importance of compliance with Legislative Instruments (LIs) 2238 and 2239, which govern accommodation, food, beverages, and entertainment enterprises in the country.
Onuma View Lodge, a well-known leisure destination in Somanya, failed to meet the minimum licensing requirements outlined in the LIs, prompting the GTA to take the necessary steps to enforce compliance. The closure notice, prominently displayed at the lodge’s reception, informs the public of the facility’s non-compliance with the stipulated regulations. While the front desk area appeared accessible, it was unattended during a visit by the Ghana News Agency (GNA), further emphasizing the lodge’s operational halt. Mr. Jonathan Twum-Osae, Eastern Regional Deputy Director of Hospitality at GTA, confirmed the closure, stating that the Authority had made numerous attempts to engage with the lodge’s management and encourage them to regularize their operations. However, these efforts proved unsuccessful, leading to the eventual closure of the establishment.
The GTA’s enforcement action has elicited mixed reactions from the local community. While some residents expressed disappointment at the loss of a popular recreational spot, others commended the Authority for prioritizing consumer protection and upholding service quality. This divergence in opinion reflects the delicate balance between supporting local businesses and ensuring adherence to regulations that protect the public and maintain the integrity of the tourism sector. The anonymous resident’s statement to GNA encapsulates this sentiment: “The place was a popular spot for relaxation, but if they were not complying with the rules, then it is right for the Authority to take action. Standards must be respected.” This perspective highlights the understanding among some residents that regulatory compliance is essential for the long-term health and sustainability of the hospitality industry.
The GTA maintains that its enforcement actions are not intended to stifle businesses but rather to promote responsible and sustainable tourism practices. By ensuring that all hospitality establishments adhere to the required standards, the Authority aims to create a level playing field for operators, protect consumer rights, and enhance the overall tourism experience in Ghana. Mr. Twum-Osae reiterated this position, emphasizing that “The Authority will not compromise on quality and compliance. Every facility that seeks to host guests or provide hospitality services must meet the required standards. This is not negotiable.” This unwavering stance reflects the GTA’s commitment to strengthening the tourism sector and building consumer confidence.
The closure of Onuma View Lodge serves as a cautionary tale for other hospitality operators in the Eastern Region and across the country. The GTA has urged all such operators to promptly review their operations and ensure compliance with licensing standards to avoid facing similar sanctions. The Authority’s commitment to strict enforcement nationwide underscores its dedication to fostering a culture of compliance and elevating service quality across the tourism and hospitality landscape. This proactive approach aims to prevent future incidents of non-compliance and safeguard the reputation of Ghana’s tourism industry.
This incident underscores the GTA’s broader strategy of promoting sustainable tourism by ensuring adherence to quality standards and fostering responsible business practices within the hospitality sector. This approach not only benefits consumers but also contributes to the long-term growth and development of Ghana’s tourism industry, positioning it as a desirable and trustworthy destination for both domestic and international travelers. The GTA’s actions demonstrate its commitment to striking a balance between promoting economic activity and protecting consumer interests, ultimately contributing to a more robust and reputable tourism sector.
