The Ibadan Electricity Distribution Company (IBEDC) has issued a stern warning against energy theft, highlighting its detrimental impact on service quality and community progress. The company’s Managing Director, Francis Agoha, emphasized IBEDC’s unwavering commitment to providing a reliable power supply during the holiday season while simultaneously prioritizing customer safety. He stressed that energy theft, encompassing activities like meter tampering and illegal connections, not only hinders IBEDC’s capacity to deliver quality service but also undermines the overall development of the community it serves. Agoha urged customers to actively participate in combating this issue by promptly reporting any suspicious activities they observe. This call to action underscores the importance of community involvement in safeguarding the integrity of the power supply and ensuring equitable access to electricity for all.
In anticipation of the increased electricity demand during the festive period, IBEDC has proactively implemented measures to bolster network stability and ensure swift responses to any potential service disruptions. The company recognizes the crucial role of uninterrupted power supply during this time and has taken steps to reinforce its infrastructure and operational readiness. This proactive approach reflects IBEDC’s commitment to meeting the heightened energy needs of its customers during the holidays, ensuring they can enjoy the festivities without disruption. The enhanced preparedness includes measures to address faults promptly, minimizing downtime and ensuring a consistent flow of electricity.
Beyond addressing energy theft, IBEDC also placed significant emphasis on customer safety. The company urged consumers to refrain from tampering with electrical installations, highlighting the inherent dangers associated with such actions. Tampering with electrical infrastructure can lead to serious injuries, even fatalities, posing a significant threat to personal safety. Agoha specifically cautioned against hazardous practices like cooking under power lines, emphasizing the importance of maintaining a safe distance from electrical infrastructure to prevent accidents. This safety message underscores IBEDC’s commitment to the well-being of its customers, extending beyond service provision to encompass their safety and security.
To facilitate convenient and secure bill payments, IBEDC encouraged customers to utilize its various online platforms, including the IBEDCPAY app, Quickteller, and Payarena. These platforms offer a streamlined and secure method for customers to manage their electricity bills, ensuring uninterrupted service during the holidays. By providing multiple digital payment options, IBEDC aims to enhance customer convenience and minimize the need for physical transactions, especially during a busy period like the holiday season. This commitment to digital accessibility reflects IBEDC’s efforts to modernize its services and provide customers with efficient and secure payment methods.
Despite the holiday season, IBEDC reiterated its commitment to customer service, assuring customers that its offices will remain open to address inquiries, process bill payments, and provide vending services. This continued accessibility demonstrates IBEDC’s dedication to serving its customers even during holidays, ensuring they have uninterrupted access to support and assistance. By maintaining operational continuity, IBEDC aims to address any customer concerns promptly and efficiently, further reinforcing its commitment to customer satisfaction. The availability of in-person services complements the online platforms, offering customers multiple avenues for accessing IBEDC’s services.
In closing, Agoha expressed the company’s gratitude to customers for their continued support throughout the year, extending festive greetings and wishing them a Merry Christmas and a prosperous New Year filled with peace, joy, and progress. This message of appreciation reflects IBEDC’s recognition of the importance of its customer base and its commitment to fostering a positive relationship with the community. The expression of holiday wishes underscores the company’s desire to connect with its customers on a personal level, fostering a sense of community and shared prosperity. It also reinforces the company’s dedication to providing reliable service and contributing to the overall well-being of its customers.
