Interswitch Champions Technological Transformation of Africa’s Hospitality Sector at HMC 2025
Interswitch, a prominent African technology company, underscored its commitment to revolutionizing the continent’s hospitality sector through innovative technology at the Hotel Managers Conference Africa 2025 (HMC 2025), held in Lagos. This two-day conference served as a vital platform for industry stakeholders to explore collaborative strategies for sustainable growth, leveraging technology, forging strategic partnerships, and adopting global best practices. Interswitch’s active participation showcased a comprehensive suite of payment solutions tailored to the dynamic and evolving demands of modern hospitality businesses.
Central to Interswitch’s presentation was the Interswitch Smart POS, a cutting-edge, high-speed multifunctional terminal designed to address the specific requirements of the hospitality sector. Beyond accepting Verve Cards, the Smart POS boasts an extensive range of international card acceptance capabilities, encompassing Visa, Mastercard, American Express, China UnionPay, Discover, Diners Club, and Japan Credit Bureau. This broad compatibility facilitates seamless transactions for international guests, further enhanced by USD settlement for foreign transactions. Furthermore, the Smart POS incorporates a valuable card-not-present feature, enabling secure remote payments for functionalities like pre-arrival deposits and incidental charges, adding a layer of convenience and flexibility for both guests and hoteliers.
Complementing the Smart POS offering was the Interswitch Payment Gateway, a robust platform that empowers hotels to securely process online bookings and payments from major international card schemes. Designed for effortless integration with existing hotel management systems, the Payment Gateway simplifies online transactions and offers USD settlement for international transactions, expanding the reach of hospitality operators to a global clientele. This integrated approach streamlines payment processes and enhances the overall guest experience.
Beyond payment processing solutions, Interswitch presented its highly regarded bulk disbursement platform, designed to streamline payments to various stakeholders, including vendors, staff, and service providers. This platform significantly reduces manual input, ensuring timely and efficient transactions, contributing to improved operational efficiency and reduced administrative burdens. The ability to manage multiple payment streams through a single platform simplifies financial operations and promotes transparency.
Interswitch’s presence at HMC 2025 generated significant interest from key decision-makers and hospitality business owners. The company’s booth attracted a steady stream of visitors eager to explore the potential of integrating Interswitch’s solutions into their operations. Many attendees expressed strong interest in leveraging the company’s integrated offerings to optimize operational efficiency, enhance guest experiences, and gain a competitive edge in the dynamic hospitality landscape. The conference provided a valuable platform for Interswitch to engage directly with potential clients and understand their specific needs.
Osasere Atohengbe, Vice President, Sales and Account Management at Interswitch, emphasized the company’s commitment to partnering with hospitality businesses to drive technological transformation. He highlighted that Interswitch’s focus extends beyond providing tools; the company is dedicated to enabling a profound shift in how the hospitality sector operates, leveraging technology to create a more efficient, customer-centric, and globally connected ecosystem. The interactions at HMC 2025 underscored the growing receptiveness of hospitality operators to embrace innovative solutions that can elevate their businesses.
Interswitch’s established track record as a trusted technology partner is evident in its extensive client base, which includes thousands of businesses across diverse sectors. Among its clientele are leading hospitality brands such as Eko Hotels, Marriott Hotel, and The George Hotel, demonstrating the company’s ability to deliver robust and reliable solutions to prominent players in the industry. Interswitch’s continuous investment in innovation ensures that its digital payment solutions remain at the forefront of the evolving African market.
The company’s participation at HMC 2025 marked a significant step in strengthening its ties with the hospitality sector. This engagement aligns with Interswitch’s broader mission of fostering inclusive growth through strategic partnerships and merchant-focused solutions. By empowering businesses with cutting-edge technology and fostering collaboration, Interswitch is playing a pivotal role in shaping the future of the African hospitality landscape. The company’s commitment to providing tailored solutions that address the specific challenges and opportunities of the African market positions it as a key driver of growth and innovation in the sector.
