The Nigerian Maritime Administration and Safety Agency (NIMASA) has been recognized for its exemplary service delivery with the prestigious SERVICOM Award. This accolade, presented at the annual end-of-year awards and meeting of the National Council of Nodal Officers with the SERVICOM Office in Abuja, underscores NIMASA’s unwavering commitment to enhancing service standards, promoting transparency, and ensuring operational efficiency within Nigeria’s maritime sector. The award specifically acknowledges NIMASA’s significant strides in delivering high-quality services across the maritime industry, encompassing crucial areas such as maritime safety, regulatory compliance, and the overall promotion and development of Nigeria’s maritime domain. This recognition not only celebrates NIMASA’s past achievements but also motivates the agency to further elevate its service delivery mechanisms and solidify its position as a leading maritime authority.
NIMASA’s receipt of the SERVICOM Award signifies a notable milestone in its pursuit of excellence in public service. The agency’s dedication to improving service standards is reflected in its proactive approach to addressing the needs of stakeholders within the maritime industry. By prioritizing transparency and efficiency, NIMASA fosters a conducive environment for businesses to thrive and contributes to the overall growth and development of the maritime sector. The award serves as a testament to the collective efforts of NIMASA’s workforce and their commitment to upholding the agency’s core values and mission. It further reinforces NIMASA’s role as a key player in driving sustainable maritime practices and ensuring the safety and security of Nigeria’s maritime domain.
The SERVICOM Award, typically bestowed upon government agencies demonstrating exceptional public service, acknowledges NIMASA’s continuous efforts to provide efficient and effective services to the maritime industry. This recognition highlights the agency’s dedication to streamlining processes, reducing bureaucratic hurdles, and ensuring that stakeholders receive prompt and satisfactory service. By prioritizing customer satisfaction and implementing best practices in service delivery, NIMASA contributes to the ease of doing business within the maritime sector and fosters a positive image of Nigeria’s maritime administration on a global scale. The award further emphasizes NIMASA’s commitment to upholding the highest standards of professionalism and integrity in its operations.
Dr. Dayo Mobereola, the Director General of NIMASA, expressed profound gratitude to the presidency and the SERVICOM Office for recognizing the agency’s diligent efforts. He affirmed NIMASA’s unwavering commitment to continuous improvement and pledged to reinforce the agency’s pursuit of excellence in service delivery. Dr. Mobereola’s acknowledgement of the award reflects the collective pride and dedication of NIMASA’s staff, who consistently strive to embody the agency’s core values and contribute to its overall mission. This recognition serves as a powerful motivator for NIMASA to further enhance its operational efficiency and reinforce its commitment to providing world-class services within the maritime sector.
Mrs. Nnenna Akajemeli, the National Coordinator and Chief Executive Officer of SERVICOM, commended NIMASA for its steadfast dedication to improving service delivery and its unwavering interest in ensuring that Nigerians receive quality and timely service. This commendation underscores the importance of NIMASA’s role in providing essential services to the maritime industry and its contribution to the overall development of Nigeria’s maritime sector. Mrs. Akajemeli’s recognition of NIMASA’s efforts reinforces the agency’s position as a key stakeholder in the provision of satisfactory services to citizens and highlights its contribution to the realization of good governance within the maritime domain.
Established by the NIMASA Act of 2007, NIMASA serves as the apex regulatory authority for Nigeria’s maritime industry. The agency’s multifaceted responsibilities encompass a wide range of critical functions, including ensuring maritime safety, protecting the marine environment from pollution, enforcing compliance with maritime laws, promoting indigenous shipping, and supporting the training and development of maritime professionals. NIMASA’s comprehensive mandate underscores its crucial role in safeguarding Nigeria’s maritime interests, promoting sustainable maritime practices, and contributing to the economic growth and development of the nation. The agency’s commitment to fulfilling these responsibilities effectively and efficiently further solidifies its position as a leading maritime authority in the region.
