The National Information Technology Development Agency (NITDA) has issued a stern warning to Nigerians regarding the escalating threat of online shopping scams, particularly as the holiday season approaches. This period, marked by increased online shopping activity and enticing deals, becomes a prime target for cybercriminals seeking to exploit unsuspecting individuals. NITDA emphasizes that vigilance and proactive measures are crucial to navigate the digital marketplace safely and avoid falling victim to fraudulent schemes.

The agency highlights the deceptive tactics employed by scammers, which often involve creating counterfeit online stores that mimic legitimate businesses. These fraudulent platforms may offer seemingly irresistible Black Friday or end-of-year discounts, luring consumers with attractive prices and limited-time offers. Scammers also disseminate phishing emails or text messages containing malicious links that, when clicked, can install malware on devices or redirect users to these fake websites. The consequences of such actions can range from financial loss and identity theft to significant emotional distress.

NITDA has outlined several preventive measures to safeguard individuals against these online threats. A crucial step is to exercise caution with links received through unsolicited emails or text messages. Verifying the legitimacy of online stores before making any purchases is paramount. This can be achieved by checking customer reviews, confirming contact details, and ensuring that the website uses a secure connection, indicated by the “https://” prefix in the URL. This signifies that communication between the user’s browser and the website is encrypted, protecting sensitive information like credit card details.

Further protective measures include avoiding the use of public Wi-Fi networks for online transactions, as these networks often lack adequate security and can be easily compromised by hackers. Enabling multi-factor authentication (MFA) on all online accounts adds an extra layer of security, requiring users to provide multiple forms of verification, such as a password and a one-time code sent to their mobile phone. This makes it significantly more difficult for unauthorized individuals to gain access, even if they obtain a password. NITDA also advises consumers to be wary of deals that appear too good to be true, as these are often red flags for fraudulent activity. Regular monitoring of bank and credit card accounts for any unauthorized transactions is essential to detect and address any potential breaches promptly.

The agency underscores the importance of remaining vigilant and adhering to these safety measures as critical steps in mitigating the risk of falling prey to online scams during the holiday shopping season. By exercising caution and adopting a proactive approach, individuals can protect themselves from financial losses, identity theft, and the emotional distress associated with cybercrime. NITDA remains committed to fostering a secure digital environment for all Nigerians and encourages individuals to report any suspicious activity or seek assistance if needed.

For those who encounter suspicious online activity or require further support, NITDA provides a dedicated resource: the Cybersecurity Emergency Readiness and Response Team (CERRT.NG). This team can be contacted via email at cerrt[at]nitda.gov.ng or by phone at +2348178774580. NITDA reiterates its commitment to ensuring a safe and secure online experience for all Nigerians and encourages citizens to remain cautious and informed while engaging in online shopping, particularly during periods of increased activity like the holiday season. By working together and adhering to these safety guidelines, Nigerians can contribute to a more secure digital landscape and protect themselves from the ever-evolving threats of cybercrime.

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