SAP Sapphire, a premier business and technology conference held recently in Madrid, showcased how leading global brands are leveraging innovative technologies and integrated business applications to transform their operations and fuel growth. The event highlighted the growing power of Business AI, which utilizes trusted business data to enhance decision-making and efficiency across various industries.
Several companies demonstrated successful Business AI initiatives built on SAP technologies. Heineken, the global brewer, developed “Hoppy,” an AI-driven chatbot powered by SAP Business Technology Platform (SAP BTP). This chatbot streamlines data access, enabling business users to quickly find and analyze information in their preferred language. The implementation of Hoppy has dramatically reduced the time knowledge workers spend retrieving information, from 15 minutes to just 1 minute. Heineken is also exploring the use of Hoppy to automate repetitive tasks, improve communication, and enhance decision-making. By providing a unified view of data, Hoppy can identify missing information in purchase orders, improving accuracy and efficiency.
Another example of Business AI transforming operations comes from the competitive gaming organization, Team Liquid. They utilize SAP’s Joule agents to access game statistics, player performance trends, and strategic comparisons using natural language. This information, processed through the Next Level Esports Centre dashboard built on SAP BTP, provides coaches and players with crucial insights about upcoming opponents. This data-driven approach allows them to manage high-pressure situations, address frequent data requests between games, and optimize their game preparation strategies.
The event also showcased the successful migration of CAF, a global leader in urban rail and bus systems, to SAP S/4HANA Cloud Private Edition. This transition has seamlessly integrated SAP solutions into core business functions such as master data management, record to report, source to pay, sales, and transport. This modernized technology landscape empowers CAF to better meet business requirements in a dynamic and complex market, positioning them for future success.
For organizations transitioning from on-premise solutions, RISE with SAP provides a clear path to a cloud ERP landscape. This offering enables companies to confidently transform their operations, fostering continuous innovation and accelerated value realization. Siemens Healthineers, a global medical technology company, selected RISE with SAP to support its digital transformation journey, aiming to reduce complexity, standardize processes, and drive breakthroughs in healthcare.
Xerox also chose RISE with SAP to migrate to the cloud and adopt a clean core approach, streamlining operations across markets and business processes. This move is expected to reduce IT costs and facilitate the development of new business models, enabling Xerox to adapt to the evolving demands of the industry.
The examples presented at SAP Sapphire underscore the transformative potential of integrating AI and cloud-based solutions. These technologies are empowering organizations across diverse sectors to streamline processes, improve decision-making, and drive innovation. The shift towards intelligent enterprise solutions, facilitated by platforms like SAP BTP and RISE with SAP, is enabling companies to adapt to changing market dynamics and achieve sustainable growth. The ability to access and analyze data in real-time, automate tasks, and gain valuable insights is crucial for maintaining a competitive edge in today’s business environment. The success stories shared at SAP Sapphire demonstrate the tangible benefits of embracing these technologies and their role in shaping the future of business.
